By: Anthony Galgano, Guest Contributor with Urgent Medical Billing

The decision to change billing services is never an easy one. In fact, fear of the unknown is one of the main reasons providers are inclined to stay with a poorly performing service. However, every healthcare provider deserves to have vendor relationships founded on quality rather than fear due to change and today’s competitive marketplace allows for just that.  When collections, service, and transparency are all below expectation it is time to begin the process of evaluating a new option. The success or failure of the business is dependent on selecting a highly vetted partner who can, to start, confidently and easily answer the questions in this Sample Billing & Collection Service Interview Guide.